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Problem Note 59405: Excessive delays occur the first time a new user logs on and is authenticated by the SAS® Metadata Server

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The first time a new user is authenticated by SAS Metadata Server, a user folder with a unique name is created. When a large number of users already exist in the metadata, the process of confirming the uniqueness of the folder name delays the logon process. The delay might be as long as several minutes depending on the number of users in the metadata. This issue might affect users logging on to applications such as SAS® Studio or SAS® Enterprise Guide®.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Metadata Serverz/OS9.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft® Windows® for x649.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows 8 Enterprise 32-bit9.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows 8 Enterprise x649.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows 8 Pro 32-bit9.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows 8 Pro x649.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows 8.1 Enterprise 32-bit9.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows 8.1 Enterprise x649.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows 8.1 Pro 32-bit9.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows 8.1 Pro x649.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows 109.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows Server 20089.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows Server 2008 R29.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows Server 2008 for x649.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows Server 2012 Datacenter9.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows Server 2012 R2 Datacenter9.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows Server 2012 R2 Std9.4_M39.4_M49.4 TS1M39.4 TS1M4
Microsoft Windows Server 2012 Std9.4_M39.4_M49.4 TS1M39.4 TS1M4
Windows 7 Enterprise 32 bit9.4_M39.4_M49.4 TS1M39.4 TS1M4
Windows 7 Enterprise x649.4_M39.4_M49.4 TS1M39.4 TS1M4
Windows 7 Home Premium 32 bit9.4_M39.4_M49.4 TS1M39.4 TS1M4
Windows 7 Home Premium x649.4_M39.4_M49.4 TS1M39.4 TS1M4
Windows 7 Professional 32 bit9.4_M39.4_M49.4 TS1M39.4 TS1M4
Windows 7 Professional x649.4_M39.4_M49.4 TS1M39.4 TS1M4
Windows 7 Ultimate 32 bit9.4_M39.4_M49.4 TS1M39.4 TS1M4
Windows 7 Ultimate x649.4_M39.4_M49.4 TS1M39.4 TS1M4
64-bit Enabled AIX9.4_M39.4_M49.4 TS1M39.4 TS1M4
64-bit Enabled Solaris9.4_M39.4_M49.4 TS1M39.4 TS1M4
HP-UX IPF9.4_M39.4_M49.4 TS1M39.4 TS1M4
Linux for x649.4_M39.4_M49.4 TS1M39.4 TS1M4
Solaris for x649.4_M39.4_M49.4 TS1M39.4 TS1M4
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.